ScoopMama
FAQs

What is ScoopMama?

Every day, ScoopMama features a fantastic deal on the best family-friendly activities, restaurants, products, services and events in your town.  We make it easy for you to purchase your ScoopMama deal so you can enjoy spending time with your family.

Is ScoopMama safe?

Don't worry. Your credit card number is transmitted by SSL directly to a secure electronic vault. Your credit card information will never be stored on our server.

Do I have to pay a fee to subscribe to ScoopMama?

You do not have to pay a fee to subscribe. Becoming a member of ScoopMama is FREE. If you like one of our family-friendly deals offered, purchase it. We'll charge your card within 24 hours after purchase and your Scoopmama deal will be redeemable within 48 hours after purchase. You will receive email updates throughout the process.

I want today's deal - how do I get it?

Make sure you click "BUY" before the offer ends at midnight. We'll charge your credit card and send you a link to print your ScoopMama deal. The charge will show up on your credit card statement as "SCOOPMAMA".

Do I need to use my ScoopMama deal the same day I buy it?

Many ScoopMama deals have an expiration date, but you do not have to use them on the date of purchase.

Can I combine my ScoopMama deal with other offers or specials?

Sorry, no. Not unless the ScoopMama deal specifically states otherwise.

Can I buy a ScoopMama deal as a gift for someone else?

Not at this point, but we will be offering daily ScoopMama deals as a gift option in the future.

What payment methods do you accept?

We accept Visa, MasterCard and American Express.

I just sent a referral to another family, what happens next?

When someone you refer makes their first ScoopMama purchase using your personal referral link, we'll send you an email telling you that we've put $5 worth of ScoopBucks credit in your account. There is no limit to how much you can earn so tell your friends to sign up and start saving!

Can I refer as many friends and families as I want?

Absolutely! Please do - the more the merrier!

What if the business for my ScoopMama deal goes out of business?

If anything happens that makes it impossible for you to redeem your ScoopMama deal, we'll make sure you get your money back.

I'm having trouble accessing my ScoopMama Deals. What do I do?

From the homepage, click on "Sign in" on the left side of the black band at the top of the page. Sign in using your email address and password, or if you originally used Facebook connect when you made the purchase, sign in that way. Next, click on "My Stuff," and then select "My Scoops". Any ScoopMama Deals that you've purchased will always show up here, so come back as often as you'd like!

When will ScoopMama be in my city?

We hope we will be available in your area soon.  If you would like to help us launch ScoopMama in your city, please don't hesitate to email us.